Imported Video Clip not showing up on YouTube

MTSFilms GoPlus 2012-06-12 22:51:22

I'm exporting my finished video to YouTube and it has one scene with a video clip I imported.  The video exports except for that scene where the clip just doesn't show up.  Any ideas?

nelf Site Admin 2012-06-12 23:56:54

Hi MTSFilms,
Could you pm me the URL of the movie? I would like to take a look to see what's wrong. Thanks.

MTSFilms GoPlus 2012-06-13 09:59:44

Here they are

http://www.youtube.com/watch?v=ysnIt7H7NoE
http://goanimate.com/videos/0rTbAwOyhpYU?utm_source=linkshare
It plays back just fine on GoAnimate but that section is just dropped on YouTube, as if it's not rendering out.  I haven't tried downloading the 720p version yet (though it would be nice to have a high res export to YouTube, but that's off topic.)
Any ideas?

nelf Site Admin 2012-06-14 03:10:25

Hi MTSFilms,
I have started a reconversion using a higher setting for your video, you will be able to see it in YouTube around 24 hours, please let me know if the problem still exist with the new video.

MTSFilms GoPlus 2012-06-14 20:17:20

Thanks, but it's the same.  Video clip drops out during that section.

nelf Site Admin 2012-06-15 04:07:11

What kind of video format you are using?

MTSFilms GoPlus 2012-06-15 10:40:32

It's an FLV.

nelf Site Admin 2012-06-18 00:08:52

Hi MTSFilms,

Could you send the flv to me? Let me see if I can make it work or not. You can send it to my email (nelvin.lee@goanimate.com). Thanks.

MTSFilms GoPlus 2012-06-22 19:03:35

Nelf, I'm not sure if you got the email but I tried an mp4 as well as the fly with no luck.  On one of the forums I read something about goanimate using 24 fps so I tried the mp4 again at 24 fps and that seems to work.  Maybe a note on that would be helpful for others.