She did. There was no response for like 2 months, then they only refunded her $12, then charged her again for the next two. She threatened legal action, then that was the last of it, but in total she was probably charged around $42.
I was unaware of that. I did know she had a youtube account in that name. Still, our overdue bills and the fact that I am unemployed and her father died have more to do with me downgrading than that. Also, medicaid may recoup the property and kick us out. We have to save every penny. I don't understand why we're keeping netflix.
I now several of my shows can not be published now. I had shelved some due to errors and others due to needing to rerecord voices. They will not be seen for a long time. What am I losing though? Anyone?
Well, you're losing a lot of access to props, mixing themes and features but you're gaining the challenge of working within a limited set of props, characters, backgrounds and telling a story in 2 minutes or less.
...and whilst it can be slow to acquire gobucks with the free offers. It still works when you're on a budget. I've never bought any gobucks on my own etourist basic account but have managed to buy several Comedy world characters through amassing gobucks with the free offers.
Be aware that from this date onwards you will lose access to GoPlus features as well as to assets you have uploaded as part of your GoPlus account.
Will uploaded features be removed from my videos?
My wife wants me to downgrade, mostly because of our bills and because she got charged for six months or so and never had a go plus account.
Am I going to lose certain characters and props?
No, you don't lose anything you've already uploaded. And... why didn't your wife contact support about her problem?
She did. There was no response for like 2 months, then they only refunded her $12, then charged her again for the next two. She threatened legal action, then that was the last of it, but in total she was probably charged around $42.
http://goanimate.com/thread/231487
@flatulatingmarmoset It looks like your wife had two accounts and that confused that heck out of everyone involved.
Her account rbnprov signed up for a free trial of goplus and her card NEVER got charged for this.
However, her other account, darknezinmyhead, was on goplus for 6 months and therefore the card got charged during that period of time.
Because she reported the problem while using the email address for rbnprov, the customer service team wasn't able to find the root cause.
Please PM me if you like us to expand on what happened.
We cannot emphasize more on how important it is to have only one account per person.
i dont know
losing everything
maybe?
I was unaware of that. I did know she had a youtube account in that name. Still, our overdue bills and the fact that I am unemployed and her father died have more to do with me downgrading than that. Also, medicaid may recoup the property and kick us out. We have to save every penny. I don't understand why we're keeping netflix.
I now several of my shows can not be published now. I had shelved some due to errors and others due to needing to rerecord voices. They will not be seen for a long time. What am I losing though? Anyone?
Regardless, I still have 55 GoBucks to play with.
Well, you're losing a lot of access to props, mixing themes and features but you're gaining the challenge of working within a limited set of props, characters, backgrounds and telling a story in 2 minutes or less.
...and whilst it can be slow to acquire gobucks with the free offers. It still works when you're on a budget. I've never bought any gobucks on my own etourist basic account but have managed to buy several Comedy world characters through amassing gobucks with the free offers.
All your old movies will still play, but don't ever edit them because republishing them won't work in many cases.
As of yesterday, I am on basic. :( Bye bye Jungle Warfare and Space Peepz.