The feature where you can add your own video (other footage) into the time line is giving me a problem. The video footage that I add to my goanimate animation works great when played back in preview mode but when I try to export the entire animation as either a .mp4 file or send it to youtube it doesn't play my added footage it just freezes like its a still image. Is anyone else experience this problem? Is there a way to avoid it? It doesn't matter what resolution I try to export the animation it always has the same result. It plays great when I review it on the website, but not when I export it or send it to youtube. Note: the files I use (two separate video files) are only four seconds in length each and are very small files so there is no problem with the quality. I need help! Thanks.
Could you send the video to me? I would like to take a look at what's wrong.
Try playing the mp4 file in a Quicktime Player instead of in Windows Media Player and see what happens.
Oh I see. That happens to a lot of GoA vids on Youtube. When you add footage on GoAnimate then export to YouTube, it will be a still image. True, true.
@ Footsocktoe. I tried everything, it doesn't matter how I play it or in what player I play it. It's always the same result.
@ Brian. Do you know of a solution? I tired importing the error-ed file into another editing program I have on my computer and then editing in the corrupted footage and then exporting it into how I wanted it and it does work that way, unfortunately it doesn't look good so I want to be able to do all this on goanimate only.
No more solutions?
Nevermind. I did some searching on the internet and discovered that I should have imported footage that was at 24 frames per second. My footage was at 29 frames. I used a video editing program and changed the frame rate then re-imported the video into the goanimate movie editor. Everything seems to be working fine so it looks like I fixed my problem on my own. I see that this issue that I had is a common issue and the staff really should make this a staple note on the video importing feature that all video files need to be at 24 frames per second.
Video is a beta feature and the 24fps frame rate is mentioned in the pdf guide to how to upload Flash animations.
There is no visible link to the pfd guide on the Video Beta feature inside of the movie studio. No one should have to search to another part of the site to find that pdf and I'm sure I would have overlooked a pdf titled "How to upload a flash animation" when I was looking for "How to upload video footage". There should be a link to the pdf help guide inside the studio instead of just the text that tells you to contact customer support if you experience a problem.